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Our Company 

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Technology

We have invested in technology applications that underpin our robust processes to deliver consistently excellent results for our customers.

Our depth of experience in technology is substantial, which is why we have invested heavily in this area of the business. We employ a cloud based, collaborative platform to deliver information to our stakeholders in a secure, immediate and meaningful way. Our people are able to disseminate large files  quickly,  to the appropriate recipient whilst tracking and authorising or where necessary, denying access on mobile devices. Puddlefish Platt empowers its people through the use of leading edge technology to promote efficient customer engagement and faster  responses to issues like defects and quality management. 

 

“Our business applications were selected based on their ability to support both our current best practise methodologies whilst providing a meaningful ‘future state’ pathway into the next phase of the construction industry’s innovations and challenges”.

Health & Safety

Puddlefish Platt Ltd understands that the Health and Safety of our workers and others that enter our sites is our "primary duty of care".

Puddlefish Platt Ltd is committed to maintaining safe and healthy workplace practices to ensure that neither our Workers at work nor anyone else in the vicinity of the workplace is harmed due to our work activities. Our goal is to try to eliminate all workplace injuries, incidents and illnesses because we believe that this will benefit everyone involved. 

All our systems and procedures meet our responsibilities as a PCBU in the Health and Safety Work Act 2016. As members of Site Safe we are able to utilise their Hazard and Risk Management System to ensure that a site specific health and safety plan and task analysis/ safe work method statement is produced and submitted prior to the initiation of every project. This is kept live throughout the project and issues are addressed as they arise on site through daily and weekly team meetings and toolbox talks.

Coleman Consulting was recently engaged conduct both documentation review and a site audit of asbestos removal practices at Northcote Primary School.  They reported…

“I am extremely pleased to report that Coleman Consulting have stated that the audit was fantastic and should benchmark a standard across Ministry projects.  The model the contractor uses for his documentation and on site setup and workflow should be applauded and held up as an example of best practice.  Coleman Consulting reported that it was one of the best removal projects he has ever seen.” 

Puddelfish Platt is now considered  the ‘gold standard’ for Asbestos removal with the ministry of education. 

A copy of our Health and Safety policy document is available on request.

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Quality Control

Quality counts at all costs. Do it right the 1st time.

Puddlefish Platt Ltd utilises  a robust system of checks and balances for quality assurance during all phases of the construction process.These are managed through a mobile and cloud-based platform that allows us to track a projects progress in real time.The platform allows us to clearly define and allocate all tasks, responsibilities and target completion times. This allows us to quickly identify any issues and supports prompt problem solving. This information is regularly reviewed and shared with the team, shareholders and contractors ensuring the project meets expected quality standards.

Defects Management

Identify and resolve issues as they present.

Puddlefish Platt Ltd has a robust construction defects identification and communication policy. Our approach for defects resolution encompasses project impact ( budget and timelines ) advice and a risk escalation pathway up to the project stakeholders. We employ a similar method of defect management throughout both active projects, and after the completion of projects if required.

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Puddlefish Platt Ltd utilises a mobile and cloud-based system that allows us to capture, assign and track issues as they happen, through to resolution and completion. The platform features built-in tools to increase accountability and ensure urgent matters are expedited and resolved.

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Terms & Conditions of Trade

The following constitute the terms and conditions of trade between us, the Builder, for building and/or remedial renovation services and building products and material, and you, the Customer.

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  1. Quote. Where a quotation has been given for work to be performed, that quotation remains valid for 90 working days. Your acceptance of our quotation/offer must be confirmed in writing prior to commencement of work. We may withdraw that quotation at any time before acceptance. The quotation is based on costs and charges ruling at the date of quotation. Any changes in costs arising from sources beyond our control (for example, changes in prices charged by suppliers to us, changes to the ‘as built-plans’ made by engineers, designers or architects involved, or in governmental compliance changes in legislation through local government / council ) shall be on charged to your account. On acceptance of Quote a 50% deposit is required to cover the costs of goods and materials and deposits for these items.

  2. Payment date terms. Payments of the claimed amount are due and payable upon completion of each milestone of the job unless otherwise arranged. Where work is undertaken over a period exceeding two weeks, invoices may be issued for progress payments covering work done and costs incurred up to the date of the invoice. If you disagree for any reason with the claimed amount, you will respond to us in writing before the payment is due. Overdue payments shall attract interest at an annual rate of 8.5% calculated daily, and any expenses incurred by us in recovering this debt shall be added to your account.

  3. Disputes. If any dispute or difference arises in connection with work done or payments claimed by us, or any other matter pertaining to business between us and you, we or you shall refer the dispute to adjudication in terms of Part 3 of the Construction Contracts Act 2002 (CCA).

  4. Ownership. All goods and materials supplied by us shall remain our property until paid for in full and while any money is due to us. If any money remains unpaid or you are in breach of any obligation to us, we or our agents are authorised by you to enter your premises to recover and resell any or all of those goods and materials. We may require you to facilitate registration of a Financing Statement under the Personal Property Securities Act 1999 to give us a Perfected Security in any goods supplied.

  5. Risk. All goods and materials are at your risk while on your premises or premises under your control. Any loss arising from theft, destruction or damage from whatever cause shall be borne by you.

  6. Installation. You shall give us access to the site and provide proper facilities for carrying out the work including use of any existing goods or passenger lifts, cranes, hoists and builder’s scaffolding. Unless specified otherwise, the contract does not include any structural or other alteration to any part of the building. Access and facilities shall be provided within a reasonable time after acceptance of this contract or at a date notified by you and agreed on by us in writing. You shall inform us of any hazards in the workplace to which we may be exposed in working on your premises.

  7. Time to completion. We will complete the work within a reasonable time and will endeavour to meet any target date you make known to us. Should it be necessary to work outside ordinary working hours to meet your completion target or due to any other circumstances outside our control, you shall be liable for any extra cost incurred. A retainer of $750 per day will be enforced if the start date scheduled is missed due to external forces beyond our control. For example, others Subcontractors failing to show up or time delays due to changes to the ‘as built-plans’ made by engineers, designers or architects involved, or in compliance changes in legislation through local government ( council ) which mean work cannot start on that date. Also cost of equipment hired to be covered.

  8. Consents. You are responsible for obtaining any consent or other authority necessary for the work, and will provide that to us on request. Where a building consent is required and you have failed to obtain it, we may lodge a building consent application as your agent and at your expense. Payments due cannot be withheld based on consent notices not issued for ANY reason. We are not liable if council do not grant consent for ANY reason, including late changes or new rules around existing or pre-existing consents.
    Note. Where minor variations are needed,( A minor variation is a minor modification, addition, or variation to a building consent that does not deviate significantly from the plans and specifications to which the building consent relates) these will be signed and executed by the named consent applicant as required by Council.

  9. Warranty. We guarantee that we will remedy any defective workmanship and replace any faulty material supplied by us; that is reported to us in writing within 90 days of completion of the contract. This performance guarantee does not extend to any goods or materials supplied by you. In the case of work covered by the Consumer Guarantees Act 1993, this warranty is in addition to any rights you may have under the Act.

  10. Force Majeure. We are not liable for any delay or damage caused directly or indirectly by weather conditions, labour disputes, subcontractors, accidents, fire, failure of manufacturers to deliver and any other events beyond our reasonable control.

  11. Variations. Once our quotation/offer has been accepted, no variation to the scope of work or to these terms and conditions shall be valid unless agreed in writing. All variations will be at the client’s expense. This includes minor variations where costs increases in either labour or materials of both.

  12. Plans and Specifications. We shall be entitled to rely on the accuracy of and shall not be obliged to check any plans, specifications and other information supplied by you. Where changes are necessary to plans or specifications, these will be made at your expense and we shall bear no responsibility for any goods supplied in compliance with those plans and specifications.

  13. Privacy Act. You authorise us to use information collected from you and to collect information from third parties for purposes relating to performance under this agreement. All costs including debt collection costs will be passed onto you.

  14. Insurance. We can provide public liability insurance to a limit of a minimum Five (5,000,000) million dollars where required, in the event of accidental loss or damage caused to third party property. It is your responsibility to ensure that you have correct cover in place for the house building structure and it is you, the Customer, who will be responsible for all and any loss caused to a property during the course of construction or whilst work is being undertaken. The builder will not be responsible for any such loss.

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Terms of Service

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